Original practice · Optional exercise · Observation before explanation
Choose a low-stakes example you can change without affecting another person’s private information or commitments.
- Describe the current situation in one sentence. The example here is: People pause near a doorway during an event.
- Observe the movement before deciding whether signage is the only issue.
- Compare the result with the difficulty you named. Write one concrete observation.
- Keep, adapt, or stop the experiment. A note about why you stopped is a valid result.
Try a question
Could a different label make the same situation easier to navigate?