Original practice · Optional exercise · Observation before explanation
Choose a low-stakes example you can change without affecting another person’s private information or commitments.
- Describe the current situation in one sentence. The example here is: A page feels slow on one device during one visit.
- Record the conditions before naming a single cause.
- Compare the result with the difficulty you named. Write one concrete observation.
- Keep, adapt, or stop the experiment. A note about why you stopped is a valid result.
Try a question
What is the smallest visible change that would make this situation easier to understand?