Original practice · Optional exercise · Observation before explanation
Choose a low-stakes example you can change without affecting another person’s private information or commitments.
- Describe the current situation in one sentence. The example here is: A reader prefers the earlier version of a design.
- Ask which feature helps them before interpreting the preference.
- Compare the result with the difficulty you named. Write one concrete observation.
- Keep, adapt, or stop the experiment. A note about why you stopped is a valid result.
Try a question
What are you asking another person to agree to, and can they comfortably decline?